17.12.2007

Total accident management introduces changing face of fleet accident repairs

A radical new approach to repairing company cars looks set to transform the fleet accident management industry in the UK, reducing vehicle off the road times from six days to just 24 hours, and costs by an average of 17% on a third of its repairs. The key to the new approach by Total Accident Management (Total), part of Helphire PLC, which manages around 100,000 fleet vehicles per annum, is introducing the use of mobile bodyshops to manage its customers’ less seriously damaged cars.

Total has teamed up with a body repair specialist to direct up to 20% of its repairs through a nationwide mobile network, where mobile bodyshops visit the damaged vehicle and repair it on site. The mobile bodyshop is capable of repairing vehicles with no more than four damaged panels, that have no major structural damage and can still be driven.

Total has been pioneering new methods of repair for company vehicles over the past two years with SMART repairs through its partner Bac2Nu. It believes the introduction of mobile repairs is the next logical step after optimising its SMART repair rate.

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