Ford Retail wins national bodyshop award

Ford Retail, Europe’s largest Ford dealer group, has been recognised by the Auto Body Professionals Club (ABP) for providing outstanding customer service and consistently going the extra mile in a challenging trading environment.

The Group’s bodyshops consist of 16 sites throughout the UK, operating under the brand names Polar Ford (Yorkshire and North West), Dagenham Motors (London and South East), Brunel Ford (Bristol and South West), Heartlands Ford (Birmingham and the Midlands) and Lindsay Ford (Northern Ireland).

Ford Retail was named ‘Franchised Bodyshop Group of the Year’ at the award ceremony held on Tuesday 23rd October in front of 400 industry peers. The annual awards are held to acknowledge the great work being carried out within the bodyshop industry.

On receiving the award, Garry Winckley, Group Aftersales Director at Ford Retail, explained: “We are delighted to receive this award. In difficult trading conditions Ford Retail continues to increase market share and profitability by focussing on delivering the highest possible standard of repair and customer service.  We strive to keep ahead of the market ensuring we have the right personnel, equipment and technology to meet our customers’ ever-changing requirements.”

The ABP Club was founded in September 2004 and now has in excess of 1,750 members – bodyshop professionals and other individuals from all sectors of the industry such as insurers, accident managers, suppliers and trade bodies.

For more information regards the Auto Body Professionals club please visit www.abpclub.co.uk.