Most drivers would not accept an equivalent petrol or diesel model while their electric vehicle is being repaired, new research suggests.
The research involving over 2,200 motorists found that around 66 per cent would expect to receive the same electric vehicle model for the period their own car is off the road.
The research commissioned by UK accident aftercare specialist AX suggests that replacement mobility will soon become a significant challenge.
AX has launched AX Electric, a new service which it says offers like-for-like replacement vehicles for EV owners following an accident.
This represents the first of a tranche of EV initiatives planned for 2021 as buyer consideration of EVs reaches more than 55 per cent, according to AX.
The new offering is part of a wider investment in EV infrastructure which will support AX’s rapidly growing fleet of electric vehicles in the UK. The programme will see AX cease further expansion of its plug-in hybrid vehicle fleet, to focus and align their fleet in support of the huge swing in BEV sales.
The AX Electric service will be available to drivers through dealers, fleet customers, insurers, AX’s broker partners and a direct offering for personal customers.
Scott Hamilton-Cooper, director of sales and operations for AX, said: “We are among the very first accident aftercare specialists to commit to reducing our carbon footprint with a dedicated EV offering.
“Our customers and partners will benefit from our usual exemplary service levels, while also making sure that their customers receive an electric replacement vehicle.”