Remaining connected with news and other time-sensitive information has never been more important than in today’s web-driven society. Tenneco, a global supplier of industry-leading ride control, suspension and emissions control technologies, is taking the connectivity opportunity to a new level on behalf of vehicle service professionals and their customers through the Monroe and Walker “B-Connected” initiative.
This program comprises an extensive portfolio of product and technical research tools, including Monroe and Walker apps, designed to help professionals and consumers make fast, smart decisions regarding vehicle repairs.
“Over the past several years, we have developed an impressive collection of leading-edge product and diagnostic research tools and online and on-site technical training capabilities,” said Olivier Schyns, senior marketing manager, Tenneco Europe Aftermarket.
“The B-Connected program integrates these capabilities into a single platform that enables industry professionals and consumers to connect with our expertise on a 24/7 basis, virtually regardless of where the customer might be.”
Among the product research and diagnostic tools available to Monroe and Walker customers are:
Technician’s Advanced Digital Information System (TADIS)
TADIS offers interactive e-learning modules, more than 125 technical videos, diagnostic and installation tips and much more designed for customers of every knowledge level.
The www.monroe.com and www.walker-eu.com websites offer not only the latest information on ride control, suspension and emissions control products, but also links to TADIS, each brand’s electronic catalogue, the Tenneco TV video portal and more.
Monroe and Walker offer multiple electronic catalogues available via each brand’s website as well as www.monroecatalogue.eu and www.walkercatalogue.eu.
Technical training and product videos are available via the Tenneco TV portal on the www.monroe.com and www.walker-eu.com websites as well as through the TADIS resource.
On-Site Technical and Promotional Visits
From in-depth diagnostic workshops to promotional teams that deliver the latest Monroe and Walker point-of-sale materials, Tenneco reaches out to hundreds of service dealer businesses each year.
International Training Tour
The Tenneco on Tour mobile training experience brings interactive system and product displays and in-depth technical workshops to markets throughout Europe.
The Monroe and Walker brand’s new b-connected apps – available for ios and Android devices – provide fast, easy and free access to each of Tenneco’s online tools as well as breaking news regarding product introductions, available technical training workshops, promotional visits and much more. Each app includes a comprehensive electronic catalogue optimised for the mobile environment.
“Our new b-connected apps are the ideal delivery tool that tie together each of our ever-expanding array of information resources,” Schyns said. “It has never been easier to stay connected with the latest product and diagnostic information – with updates performed almost daily in many cases.
“‘B-Connected’ represents a new benchmark for delivery of information and training expertise directly to aftermarket professionals and consumers,” he added.
To learn more about the B-Connected initiative, simply click on the program link at HYPERLINK www.monroe.com and/or www.walker-eu.com , or contact your Monroe and/or Walker supplier or Tenneco representative.